The horizontal timeline
Five phases · five compliance gates · five module-count milestones. The slope changes after P3: P0–P3 is internal-first execution (12 months); P4 is the external-GA arc (M+13 → M+24).
Foundations · M0 → M+3
The infrastructure plane plus the substrate (BRAIN), the catalog (SKILL — already shipped) and the orchestrator (CUO). At P0 exit, Slack and Zalo are decommissioned; CyberSkill's 10 Members work inside CyberOS-only.
Modules added (7 of 22)
- BRAIN — universal memory · 3-layer · already shipped
- GENIE/CUO — orchestrator · 5 of 10 C-level skills live
- AUTH — OAuth 2.1 + JWT + per-tenant authz server
- AI Gateway — LiteLLM + Bedrock + redaction + cost ledger
- MCP Gateway — 2025-11-25 spec + tool registry
- OBS — LGTM stack + LangSmith for CUO sessions
- CHAT — message + thread + @genie call-out
Compliance gate at exit · T1 Floor
- A05 DPIA filed with MoPS
- DPO designated (Founder)
- Trust Center live at
trust.cyberos.world - Stripe SAQ-A AOC published
- VPAT 2.5 INT (accessibility) filed
- Decree 20/2026 SME-status flag set
Success criteria
- All 10 internal Members on CyberOS for chat + memory by M+3
- Slack + Zalo billing terminated by M+3
- CUO answers ≥ 50 questions/week with ≥ 98% citation rate (N(FR pending))
- BRAIN search p95 ≤ 250ms on 50k-chunk corpus
- Zero compensation/equity facts ingested into BRAIN (denylist DEC-036)
- p95 GraphQL ≤ 400ms across all subgraphs (N(FR pending))
Risks · likelihood × impact
- R-001 (M×H) — Anthropic Skills spec churns; CUO loadout breaks. Mitigation: schema-pin + conformance tests.
- R-002 (M×H) — MCP 2025-11-25 spec evolves before P0 exit. Mitigation: dual-spec compat for 1 phase.
- R-003 (L×M) — Bedrock Singapore region capacity issue. Mitigation: Anthropic ZDR fallback already wired.
- R-004 (L×M) — Vietnamese embedding quality regression. Mitigation: parity tests vs BGE-M3 baseline.
Key milestones within P0
- M0: module template + Federation router + design tokens repo live
- M+1: AUTH + AI Gateway in beta; BRAIN + SKILL already shipped baseline
- M+2: MCP Gateway live; CUO router-only mode
- M+3: CHAT live; OBS LGTM stack live; 7/22 modules ready; Trust Center launched
Internal Productivity · M+4 → M+6
The productivity moat. PROJ + TIME + CRM + KB + HR + EMAIL + REW + LEARN — eight modules that turn the platform from "infrastructure" into "the thing the team uses every day." First payroll cycle, first promotion review through Hội đồng Chuyên môn.
Modules added (+8 = 15 of 22)
- PROJ — projects · tasks · cycles · assignments
- TIME — time entries · expense tracking
- CRM — clients · deals · activities
- KB — knowledge base · canonical docs
- HR (full) — Members · roles · leave · onboarding
- EMAIL — Stalwart-based mail + inbox + i18n RFC 6532
- REW (core) — 3P income · payslip · BP balance
- LEARN — career path · Hội đồng peer-review
Compliance gate · T2 base
- SOC 2 Type I issued (point-in-time)
- CSA STAR L1 self-assessment via CAIQ v4.0.3
- AI-CAIQ "Valid-AI-ted" badge
- DSAR APIs end-to-end (GDPR Art. 15 ready)
- Article 50 transparency badges in all AI surfaces
Headcount
10 → 12 Members
- +1 HR/Ops Lead (REW dogfooding)
- +1 Engineer (PROJ + KB owner)
- Existing Founder/CEO + Eng Lead + 7 Engineers continue
Success criteria
- First full payroll cycle issued through REW (month-end M+6)
- First promotion review through Hội đồng Chuyên môn
- P1 base salary invariant verified: zero system-reductions (N(FR pending))
- BP balance tracked with anti-inflation interest at ACB rate
- EMAIL daily summary in BRAIN for every Member
- CRM activities auto-logged from EMAIL outgoing (CaMeL safe extraction)
Risks
- R-101 (M×H) — REW parameter versioning bug; retroactive recompute could violate N(FR pending). Mitigation: anti-retroactive CI gate; replay tests on every release.
- R-102 (M×H) — EU AI Act Annex III §4 over-application; HR features flagged as high-risk. Mitigation: DEC-054 — drafts only, no scoring.
- R-103 (M×M) — Stalwart self-hosted EMAIL reliability. Mitigation: fallback SMTP relay; OBS alarms on bounce rate.
- R-104 (L×M) — SOC 2 Type I auditor unavailability in Vietnam. Mitigation: Schellman, A-LIGN shortlist; remote audit option.
Operations · M+7 → M+9
Bill-to-cash and Phantom Stock. INV closes the revenue loop; ESOP closes the equity-honour loop. First SP grant issued; first annual SP valuation cycle complete.
Modules added (+2 = 17 of 22)
- INV — invoicing · MST validation · VAT e-invoice via GDT T-VAN · monthly VAT filing
- ESOP — Phantom Stock · 4-year vesting · put options from Year 3 · annual SP valuation
- REW upgrade: full pool calculation with BP overflow + sabbatical accrual
Compliance gate · T2 EU enterprise
- SOC 2 Type II issued (6-mo observation window)
- ISO/IEC 27001:2022 Stage 1 audit complete
- CSA STAR L2 third-party attestation
- EU AI Act Annex III §4 conformity pack for REW + LEARN
- Decree 13 full regime — graduate from SME
Headcount
12 → 14 Members
- +1 vCISO (fractional security · cert prep)
- +1 Account Manager (CRM + INV dogfooding)
Success criteria
- First SP grant issued (after Board-approved valuation)
- First annual SP valuation cycle complete
- First e-invoice filed to GDT successfully
- Monthly VAT return submitted via
vn-tax-filingskill - ARR > $300k (internal-equivalent or first design partner)
- Good Leaver / Bad Leaver branch tested via tabletop exercise
Risks
- R-201 (L×VH) — ESOP put-option model violates Vietnamese tax interpretation. Mitigation: counsel review at every parameter version; cash-collected pool only.
- R-202 (M×H) — SP valuation methodology challenged by Board. Mitigation: dual-signed by Founder + Board; methodology in CP module.
- R-203 (M×M) — GDT T-VAN provider connectivity. Mitigation: multiple T-VAN provider integrations; manual fallback via VN-tax-filing skill.
SaaS Readiness · M+10 → M+12
The platform earns the right to sell. RES + OKR ship; capacity planning becomes visible; the first quarterly OKR cycle closes. If ARR ≥ $1.5M, the Singapore HoldCo flip happens.
Modules added (+2 = 19 of 22)
- RES — resource plan · capacity vs forecast · CUO COO-skill rebalancing suggestions
- OKR — objectives · key results · quarterly cycle · CUO CEO/CSO-skill cycle-close prompts
- Mobile app evaluation — RN-based, P3 stretch
Compliance gate · T3 Large enterprise
- ISO/IEC 42001 (AIMS) certified
- ISO/IEC 27701 (PIMS) — if EU/UK customers push
- SOC 2 Type II annual refresh
- Singapore HoldCo flip (CyberSkill Pte Ltd as parent · if ARR ≥ $1.5M)
Headcount
14 → 16 Members
- +1 Designer (mobile evaluation + PORTAL prep)
- +1 Engineer (TEN module groundwork)
Success criteria
- First full quarterly OKR cycle closed (Q1 2027)
- Capacity-vs-forecast rebalancing run weekly via CUO
- 3 design-partner tenants signed (paid pilot)
- ARR ≥ $1.5M triggers Singapore HoldCo flip
- eu-shard activated for at least one EU pilot tenant
Risks
- R-301 (M×H) — Singapore HoldCo flip legal complexity exceeds 3-month window. Mitigation: counsel engaged at M+9; flip is optional gate.
- R-302 (M×H) — RES rebalancing flagged as employment-decision high-risk. Mitigation: suggestion-only mode; human accept/reject required.
- R-303 (M×M) — ISO 42001 AIMS audit window misalignment. Mitigation: Stage 1 readiness check at M+10.
Client-Facing · M+13 → M+24
External GA. DOC + PORTAL + TEN close the gap. First external paying tenant onboarded. Multi-tenant external GA opens. Regulated-commercial path open via TX-RAMP, StateRAMP Cat 2, FedRAMP 20x Moderate (no-sponsor route if US sub exists).
Modules added (+3 = 22 of 22)
- DOC — document signing · eIDAS QTSP integration · PDF/A-2 archival
- PORTAL — external client portal · approval workflow · client-facing AI answers via CUO CXO skill
- TEN — tenancy management · per-tenant config · billing (Stripe + VNPay)
Compliance gate · T3+ regulated
- TX-RAMP (Texas state)
- StateRAMP Cat 2
- FedRAMP 20x Moderate (no-sponsor route if US sub exists)
- eIDAS QTSP for DOC module — EU-compliant qualified e-signature
- SOC 2 Type II + ISO 27001 + ISO 42001 all annual-refresh certified
Headcount
16 → 20 Members
- +2 Customer Engineers (onboard external tenants)
- +1 Sales (Account Manager promoted to head)
- +1 Legal Counsel (CLO; replaces CUO-as-CLO)
Success criteria
- First external paying tenant onboarded by M+18
- 5 external paying tenants by M+21
- 10 external paying tenants by M+24 → ARR ≥ $3M
- NPS ≥ 40 from external tenants
- Zero tenant data leakage incidents (N(FR pending) maintained)
- First eIDAS QTSP-signed document issued
Risks
- R-401 (M×VH) — eIDAS QTSP integration partner unreliable. Mitigation: multiple QTSP integrations; degraded mode = advanced e-signature.
- R-402 (M×H) — first external tenant onboarding takes 4× expected. Mitigation: TEN module ships ≥ 3 months before first paid customer.
- R-403 (L×VH) — FedRAMP 20x no-sponsor route deprecated. Mitigation: TX-RAMP + StateRAMP first; FedRAMP deferred.
Module dependency graph
Every module depends on the P0 infrastructure plane (AUTH, AI, MCP, OBS) and on BRAIN for memory + audit. P1 modules dogfeed each other (TIME → REW; CRM → EMAIL); P2 modules close revenue + equity loops; P3 modules read from everything; P4 modules sit at the edge.
Cycle-free by construction. The only "circular" arrow (BRAIN ⇄ CUO) is the legitimate read/write split: CUO writes inquiry context, BRAIN returns search hits.
Headcount · modules · revenue trajectory
Three curves laid on the same time axis. Headcount grows only when CyberOS itself absorbs the operational load. Module count is the leading indicator; revenue is the trailing indicator.
KPI dashboard targets per phase
Each phase has a "north-star plus three" KPI set. North-star is the dogfooding-signal proxy; the three supporting metrics are the leading-edge measurements that tell the founder whether the phase is ready to exit.
| Phase | North-star | KPI 2 | KPI 3 | KPI 4 · guardrail |
|---|---|---|---|---|
| P0 | Slack + Zalo decommissioned · 100% Members on CHAT | CUO citation rate ≥ 98% | BRAIN search p95 ≤ 250ms | Zero compensation in BRAIN (denylist) |
| P1 | First full payroll cycle issued through REW | SOC 2 Type I issued | Time-tracked hours = 100% of billable | P1 base salary system-reductions = 0 |
| P2 | First SP grant + first SP valuation cycle complete | SOC 2 Type II + ISO 27001 Stage 1 | VAT e-invoice file rate 100% | Parameter version retroactive mutations = 0 |
| P3 | Quarterly OKR cycle closed · capacity rebalanced weekly | ISO 42001 certified | ARR ≥ $1.5M (HoldCo trigger) | EU AI Act Annex III §4 conformance · 100% drafts-only |
| P4 | First external paying tenant onboarded | 10 paying tenants by M+24 | NPS ≥ 40 from external tenants | Tenant data leakage incidents = 0 |
Continuous (cross-phase) NFRs
- N(FR pending) GraphQL p95 ≤ 400ms
- N(FR pending) BRAIN search p95 ≤ 250ms on 1M chunks
- N(FR pending) Platform availability ≥ 99.5%
- N(FR pending) CHAT availability ≥ 99.9%
- N(FR pending) Tenant data leakage = 0
- N(FR pending) CUO citation rate ≥ 98%
Anti-metrics (we watch these not grow)
- CUO auto-acts on irreversible op without confirm
- P1 base salary system-reductions
- Parameter version retroactive mutations
- Compensation/equity facts in BRAIN
- CUO answers without citation when source exists
- Prompt-injection exfiltration via email/document
References
PRD source sections
- PRD §1.3 — The 12-month milestone arc
- PRD §4.2 — OKRs by phase exit
- PRD §4.3 — Guardrail (anti-)metrics
- PRD §7.1 — All 22 modules catalogued
- PRD §11.1 — Foundational locked decisions
- PRD §11.2 — Non-Functional Requirements
- PRD §12.4 — Compliance tier model per phase
- PRD §13 — AI-driven productivity matrix
- PRD §17 — 12-week shipping plan