Cross-border obligations are triggered by where the data subject is, not where CyberSkill is incorporated. CyberOS does not actively process EU data subjects in P0–P2 (all employees are Vietnamese, most clients are SEA), but P3 multi-tenant readiness opens the door. Three regimes matter: GDPR for EU residents, the EU AI Act for HR/REW/LEARN flows that touch employment-decision territory, and Singapore PDPA for the HoldCo flip strategy.
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GDPR (Regulation EU 2016/679)
in force 2018-05-25
Triggered when CyberOS processes EU-resident personal data — P3 onward via the eu-shard. The multi-tenant architecture (PRD §8.8) already supports per-tenant region pinning to eu-central-1 with Bedrock EU endpoints.
Obligations
- Lawful basis tracking (Art. 6 + 9)
- DSAR within 1 month (Art. 12 + 15)
- Right to erasure with downstream propagation (Art. 17)
- 72-hour breach notification to DPA (Art. 33)
- DPIA for high-risk processing (Art. 35)
- DPA contract template for every customer
- EU/UK Authorised Reps when no EU establishment (Art. 27)
CyberOS posture
- eu-shard via AWS Frankfurt at P3
- DSAR surface via CP module
- Right-to-erasure propagates: BRAIN UPDATE → DELETE through Layer 2, timestamped tombstone in Layer 3
- 72-h breach timer wired to OBS
- DPA template auto-attached to every tenant contract
Penalty: up to €20 M or 4% of global turnover, whichever is higher.
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EU AI Act (Regulation EU 2024/1689) — Annex III §4 focus
in force 2025-08-01 · obligations 2026-08-02
Tiers AI systems into four risk categories: prohibited, high-risk, limited-risk, minimal-risk. CUO's default classification across CyberOS modules is limited-risk (Article 50 transparency only — disclose AI interaction). Two specific module integrations are high-risk-adjacent and need explicit boundary work.
DEC-054 locked decision: No CyberOS AI feature, in any module, in any phase, produces a number or grade that ranks, scores, or classifies a person without a human-in-the-loop review on the same surface. Drafts and summaries are permitted; rankings and scores about people are forbidden.
Annex III §4 — employment-decision high-risk
Annex III §4 covers "AI systems intended to be used for the recruitment or selection of natural persons, in particular for placing targeted job advertisements, screening or filtering applications, evaluating candidates" — and "evaluating performance, work behaviour or personal traits."
| Module | High-risk-adjacent flow | CyberOS mitigation |
| HR | Offer-letter drafting, 1:1 prep, onboarding checklists | Drafts only · human writes the decision · CUO never assigns a score |
| REW | Payslip narrative explainer, anomaly surfacing | Read-only narrative · "payslip_explain" tool annotated read-only · compute path is deterministic SQL, not LLM |
| LEARN | Career-path next-step suggestion, Hội đồng peer-review summariser | Outcomes-only summaries · no individual scoring · Hội đồng (human council) issues the decision |
| PROJ | Cycle-review draft generation, blocker detection | Drafts/anomalies only · the human owner produces the final evaluation |
| RES | Capacity-vs-forecast rebalancing suggestion | Suggestion only · Question mode · Engineering Lead accepts/rejects |
Article 50 transparency: every AI-touched UI surface carries a small persistent badge (model, persona version, intervention mode) — Notify = ochre, Question = umber, Review = bronze (PRD §8.9 Design System). Satisfies the transparency obligation by visible design, not buried disclosure.
Penalty: €35 M or 7% of global turnover (prohibited practices); €15 M or 3% (high-risk non-compliance).
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Singapore PDPA + the HoldCo flip
PDPA in force 2014 · 2020/2021 amend.
Singapore's PDPA is similar in structure to GDPR but more permissive on cross-border transfer (no "adequacy-equivalent" regime required). The strategic value of Singapore is the HoldCo flip: at P3 (month 10–12), if ARR ≥ $1.5 M, CyberSkill incorporates a Singapore parent (a private limited "Pte Ltd") and the Vietnamese entity becomes a wholly-owned subsidiary.
Why flip
- Easier fundraising (USD-denominated, well-known to global VCs)
- IP holding company → cleaner exits
- Dividend flexibility
- Talent equity (ESOP without Vietnamese SP-tax friction)
- SOX/PCAOB pathway if US-listed later
Technical posture supporting the flip
- Singapore-region default for shared infrastructure (ap-southeast-1)
- Every data-model entity tagged with
legal_entity_owner field
- Post-flip migration is a tag flip + CRDT-style audit record, not data movement
- IP licences maintained inside the company; JSC → Pte Ltd assignment is a one-page doc